Customer Service & Support - Carpet Only

At Custom Carpet Centers, we make every effort to ensure that your flooring solution meets or exceeds your high expectations. In the event that you are experiencing an issue with your carpet, please complete the form below and advise us of the problem.

One of our customer service & support representatives will review your information and contact you concerning your submission.


If you are experiencing an issue with your Hardwood, Laminate, Luxury Vinyl Tile, Resilient, Waterproof or Ceramic Tile Flooring, the ability to submit an online inquiry will be available soon. In the meantime, please contact the showroom location where you made your purchase.